HUIT Status

Harvard Phone (VOIP) Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 08, 2026 - 00:00 EDT

Scheduled - Verizon will be performing scheduled maintenance for Harvard Phone (VOIP) on Wednesday, April 8, 12:00 AM - 6:00 AM EST.

For a brief window during this time, outbound calls in progress may be interrupted. All subsequent outbound calls will not be impacted due to redundancy. We expect normal service to resume after the maintenance window.
Apr 8, 2026 00:00-06:00 EDT

Active Directory Operational

Active Directory [On-Prem] Operational

Azure Active Directory Operational

Adobe Operational

Adobe Creative Cloud Operational

Adobe Document Cloud Operational

Alumni Affairs Applications Operational

Canvas Operational

Campus Services Applications Operational

Collaboration & Sharing Services Operational

CA Shared Drives Operational

DropBox Operational

FAS Shared Drives Operational

Google Apps Calendar Operational

Google Apps Drive Operational

Harvard Slack Grid Operational

Microsoft OneDrive Operational

Microsoft Teams Operational

Secure File Transfer Operational

Sharepoint Operational

Crimson Print Operational

Data Center Services Operational

Data Management Services Operational

Financial Data Warehouse Operational

HART Operational

HR Data Warehouse Operational

Informatica Platform Operational

QlikView Platform Operational

Email Services Operational

Google Apps Gmail Operational

Office 365 Email & Calendar Operational

Proofpoint Operational

FAS Admin Applications Operational

Financial Applications Operational

BUY-TO-PAY Powered by JAGGAER Operational

Concur Operational

CPATH Operational

HUBS Operational

Oracle eBusiness Suite Operational

Harvard Web Publishing Platforms Operational

HarvardSites WordPress Operational

HarvardSites Drupal Operational

HarvardKey Operational

HarvardKey Authentication Operational

Harvard Guest Authentication and Self-Service Operational

HarvardKey Self-Service Operational

Okta Operational

HR Applications Operational

Aurora HR Operational

Harvard Careers Operational

Harvard Training Portal Operational

PeopleSoft Operational

Careers@Harvard Operational

Library Technology Systems Operational

Alma Operational

DASH Operational

EzProxy Operational

HOLLIS (Primo) Operational

ILLiad Operational

Leganto Operational

LibAnswers Operational

LibGuides Operational

my.harvard - Enterprise Student Systems (ESS) Operational

Network Services Operational

VPN Operational

Wired Networking Operational

Wireless Networking Operational

Research Administration & Compliance Systems Operational

Agreements-DUA Operational

Data Safety Operational

ESTR-IRB Operational

GMAS Operational

OAIR Operational

PI Dashboard Operational

Research Administration Portal Operational

Service Management Operational

ServiceNow Operational

Sponsored Research Applications Operational

Teaching & Learning Platforms Operational

Harvard Wiki Operational

Learning Experience Platform (LXP) Operational

Panopto Operational

Poll Everywhere Operational

Qualtrics Operational

Telecommunication Systems Under Maintenance

Utilities Operational

Electricity Operational

Water Operational

Other Utilitiies Operational

Zoom Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Harvard Phone (VOIP) Maintenance Apr `9`, `2026` `00:00`-`06:00` EDT

Verizon will be performing scheduled maintenance for Harvard Phone (VOIP) on Thursday, April 9, 12:00 AM - 6:00 AM EST.

For a brief window during this time, outbound calls in progress may be interrupted. All subsequent calls will not be impacted due to redundancy. We expect normal service to resume after the maintenance window.
Posted on Apr 02, 2026 - 14:55 EDT

CPATH OKTA Implementation Apr `9`, `2026` `07:00`-`08:00` EDT

On Thursday, April 9th, from 7 am to 8 am, HUIT will be executing the OKTA upgrade to CPATH.

During this time, there will be no access to the CPATH system, which includes the modules for Capital Planning, Capital Forms preparation and approvals, Commitments, and the President's Discretionary Fund.
Posted on Apr 06, 2026 - 15:24 EDT

Planned Network Maintenance: Firewall Patching (4/9) Apr `9`, `2026` `22:00` - Apr `10`, `2026` `04:00` EDT

The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security. While we do not anticipate any network disruption, there is a possibility that devices and services connected to these firewalls may experience brief interruptions during the upgrade process.

The affected areas of the campus include Northwest (NW), the Yard, Allston, and the River.
Posted on Mar 18, 2026 - 17:10 EDT

Past Incidents

Apr 8, 2026

Unresolved incident: Harvard Phone (VOIP) Maintenance.

Apr 7, 2026

HarvardSites Drupal Maintenance (4/7)

Completed - The scheduled maintenance has been completed.
Apr 7, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 01:00 EDT

Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (4/7), from 1:00 to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Mar 31, 11:42 EDT

Apr 6, 2026

Emergency Wireless Networking Maintenance

Completed - The scheduled maintenance has been completed.
Apr 6, 21:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 20:00 EDT

Scheduled - We will be performing emergency maintenance on April 6th, 2026, from 8:00 pm - 9:00 pm.

During this time, there may be a brief disruption to wireless connectivity. We expect normal service to resume after the maintenance window.
Apr 6, 13:19 EDT

HarvardSites Drupal Maintenance (4/6)

Completed - The scheduled maintenance has been completed.
Apr 6, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 01:00 EDT

Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (4/6), from 1:00 to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Mar 31, 11:41 EDT

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

HarvardSites Drupal Maintenance (4/3)

Completed - The scheduled maintenance has been completed.
Apr 3, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 01:00 EDT

Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (4/3), from 1:00 to 8:00 am EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Mar 31, 11:39 EDT

Apr 2, 2026

No incidents reported.

Apr 1, 2026

HarvardSites Drupal Maintenance (4/1)

Completed - The scheduled maintenance has been completed.
Apr 1, 20:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 17:00 EDT

Scheduled - The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (4/1), from 5:00 to 8:00 pm EST.

Please visit https://drupal.harvardsites.harvard.edu/platform-updates to see updates on the release.

Sites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.
Mar 31, 11:38 EDT

Planned Network Maintenance: Gateway Patching (3/31)

Completed - The scheduled maintenance has been completed.
Apr 1, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:00 EDT

Scheduled - The HUIT Network team will be upgrading routers across campus as part of routine patching to improve overall network security. While we do not anticipate any network disruption, there is a possibility that devices and services connected to these firewalls may experience brief interruptions during the upgrade process.

The affected location(s) are:
- North Precinct region
Mar 19, 17:26 EDT

Planned Network Maintenance: Firewall Patching (3/31)

Completed - The scheduled maintenance has been completed.
Apr 1, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:00 EDT

Scheduled - The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security. While we do not anticipate any network disruption, there is a possibility that devices and services connected to these firewalls may experience brief interruptions during the upgrade process.

The affected locations are:
- Law School
- School of Public Health
Mar 16, 16:32 EDT

Mar 31, 2026

my.Harvard Unavailable

Resolved - Access to my.Harvard has been fully restored.
Mar 31, 12:09 EDT

Identified - Access to my.Harvard is beginning to be restored. The underlying issue has been identified, and the system is being closely monitored to ensure continued stability. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.
Mar 31, 11:48 EDT

Update - We are continuing to investigate access issues affecting my.harvard. Course materials remain available and can be accessed via canvas.harvard.edu. We will provide updates as additional information becomes available.
Mar 31, 10:23 EDT

Investigating - We are currently receiving reports that my.Harvard is inaccessible, with users unable to log in. We are actively investigating and will provide updates as more information becomes available
Mar 31, 08:54 EDT

Mar 30, 2026

Scheduled changes to Duo, HarvardKey Self-Service, and MIDAS (Secondary Email)

Completed - The scheduled maintenance has been completed.
Mar 30, 21:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 17:00 EDT

Scheduled - On Monday, March 30th, HUIT will make changes to HarvardKey Self-Service and MIDAS to move recovery email management to Okta and rename it to "secondary email."

Support for Duo as a HarvardKey security method will also be retired during this time. HarvardKey Self-Service and MIDAS will be unavailable for some of this time.
Mar 27, 17:42 EDT

New Quizzes Access Error

Resolved - Access to New Quizzes has been restored. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.
Mar 30, 16:03 EDT

Identified - We are aware of an issue affecting New Quizzes in Canvas. Users attempting to access this feature may encounter a 502 error and may not be able to view or take the quiz. The vendor is working on a fix and we will provide updates when they become available.
Mar 30, 11:58 EDT

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

IAM Identity API v. 2.17.5 Deployment

Completed - The scheduled maintenance has been completed.
Mar 26, 20:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 18:00 EDT

Scheduled - The Identity API Service will be unavailable from 6:00 PM to 8:00 PM EST on March 26 to add support for HLS Clinical Identifier in the Identifier service.

HSR Portal, which relies heavily on the API service, will also be unavailable for the duration of the outage.
Mar 19, 15:25 EDT

Mar 25, 2026

Harvard University Websites Unavailable to Internal Harvard Traffic

Resolved - HUIT received reports this afternoon of users on the Harvard network, including those on campus or using VPN, unable to reach university websites. All sites remained reachable for users on external networks. HUIT teams identified a networking issue as the root cause and have resolved the issue.
Mar 25, 18:37 EDT

Electrical Power Outage Notice for Biological Research Infrastructure Building (BRI)

Completed - The scheduled maintenance has been completed.
Mar 25, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 EDT

Scheduled - From Wednesday, March 25, 2026, at 5:00 AM to Wednesday, March 25, 2026, at 7:00 AM (2 Hours), there will be no normal electric power available to the Biological Research Infrastructure Building (BRI).

The purpose of this scheduled electrical outage is to install new equipment and test the main electrical switchboard.
Mar 23, 15:51 EDT

Scheduled Maintenance

Harvard Phone (VOIP) Maintenance Apr 9, 2026 00:00-06:00 EDT

CPATH OKTA Implementation Apr 9, 2026 07:00-08:00 EDT

Planned Network Maintenance: Firewall Patching (4/9) Apr 9, 2026 22:00 - Apr 10, 2026 04:00 EDT

Past Incidents

Harvard Phone (VOIP) Maintenance Apr `9`, `2026` `00:00`-`06:00` EDT

CPATH OKTA Implementation Apr `9`, `2026` `07:00`-`08:00` EDT

Planned Network Maintenance: Firewall Patching (4/9) Apr `9`, `2026` `22:00` - Apr `10`, `2026` `04:00` EDT